The Client: Velvet & Vine, a high-end salon in Manchester.
The Problem: They had a Google Map profile and an Instagram page. But no website. To book an appointment, clients had to DM the owner or call. This led to chaos, missed messages, and zero bookings while the owner slept.
"I thought a website was just a digital brochure. I didn't realize it was an employee." — Sarah, Owner
Before we stepped in, Sarah's phone was blowing up at 10 PM. This is what her reality looked like:
Result: 4 hours of admin per week. 20% lost leads due to slow replies.
We moved Velvet & Vine from a "social media business" to a "digital brand." We built a mobile-first website that handles inquiries, pricing, and scheduling automatically.
We integrated a live booking system. Clients can now see availability and secure their slot with a deposit while Sarah sleeps.
By displaying a clear, professional "Service Menu," we stopped the "how much is this?" DMs. Only serious, high-ticket clients book now.
Instagram feeds vanish. A website portfolio with testimonials builds permanent authority that justifies higher prices.
If you are relying on Instagram DMs to run your business, you are working twice as hard for half the money. Let's build you a platform.
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